Return Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last goods.
How to Exercise Your Right of Withdrawal
To exercise your right of withdrawal, you must inform us:
ATS Corporation.
730 Fountain Street North
Building #2
Cambridge, ON N3H 4R7
Canada
Email: annie@lymjm.com
Phone: (519) 653-6500
by means of a clear statement (e.g., a letter sent by post or email) about your decision to withdraw from this contract.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the additional costs that result from your choice of a different type of delivery than the most affordable standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
Important Notes
- The right of withdrawal applies exclusively to purchases made directly through our affiliate partner store.
- lymjm is an affiliate portal — purchase contracts are concluded exclusively between you and Tanguay.
- Please contact Tanguay's customer service directly for withdrawals and returns of physical products.
- The goods must be returned in unused and undamaged condition, in their original packaging where possible.
- Return shipping costs are the responsibility of the buyer unless the product was defective upon arrival.
Manufacturer Warranty
In addition to your statutory rights, the Jackery Explorer 300D Portable Power Station is covered by a 24-month manufacturer's in-shop warranty provided by the manufacturer. Warranty claims are handled directly by Tanguay. Please retain your proof of purchase for all warranty claims.
Contact
For questions about the return policy, please contact:
Email: annie@lymjm.com